General Support
Questions about login, syncing, onboarding, reading, or vocabulary features.
Contact SupportBack to DolphinGo
Support
Need help with DolphinGo?
Contact us for app support, subscription questions, login issues, privacy requests, and App Store related help. We usually reply within 2 business days.
Subscription and Billing
Need help with App Store subscriptions, renewals, restore purchases, or refunds.
Subscription SupportPrivacy and Account Requests
Contact us for account deletion, personal data, or privacy-related requests.
Privacy SupportBefore you email us
- Include the device model, iOS version, and app version if you are reporting a bug.
- For subscription issues, include the App Store account region and the plan you tried to purchase.
- For account access issues, tell us the login method and account you used, such as Apple, Google, WeChat, phone number, or email.
Email: support@dolphingo.app